We're happy to help.
The fastest way to get help is by email. Reach out any time at [email protected] and we'll get back to you. Please include your iOS version and a short description of what you're seeing.
ClearWeight reads from Apple Health. Make sure you've granted read access for body weight: open the Health app → your profile → Privacy & Security → Apps → ClearWeight, and enable weight. The app needs at least a few weigh-ins to draw a trend.
No. ClearWeight is strictly read-only. It never writes, edits, or deletes anything in Apple Health — it only reads your weight and body fat to display trends on your device.
You get 7 days of full access for free. After that, a single one-time purchase unlocks the app permanently — no subscription, no recurring charge.
Open Settings inside ClearWeight and tap Restore Purchases. As long as you're signed in with the same Apple ID, your unlock will carry over.
Purchases are handled by Apple. Refund requests go through reportaproblem.apple.com under Apple's policies.
ClearWeight smooths out daily noise — water weight, sodium, time of day — to show the underlying trend rather than the scale's day-to-day jitter. The trend is intentionally steadier than any individual reading.
Still stuck? Email [email protected].